Effective Date: 1 July 2026
RMD ExIM (“RMD Exim”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information entrusted to us by customers, prospective customers, suppliers, business partners, website visitors, and other individuals who communicate with us.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, contact us, submit an enquiry, request product or export information, or otherwise communicate with us in connection with our business activities.
We aim to handle personal information responsibly, transparently, and in accordance with applicable data protection and privacy laws.
Where applicable to a particular individual or processing activity, this may include requirements under the Digital Personal Data Protection Act, 2023 and applicable rules in India, the EU General Data Protection Regulation (GDPR), the UK GDPR, the South Korean Personal Information Protection Act (PIPA), and other applicable privacy and data protection laws.
This Privacy Policy should be read together with any specific privacy notice, consent notice, cookie notice, or other information provided to you at the time your personal information is collected.
Business Name: RMD Exim
Legal Entity: RAJ International
Business Address: 36 Strand Road, Kolkata - 700001 (West Bengal) INDIA
Country: India
Website: rmdexim.com
Email: export@rmdexim.com
Telephone: +91 93301 07990
For privacy-related enquiries, please contact us using the details above and clearly mention “Privacy Enquiry” in the subject line.
Where applicable under law, the legal entity identified above acts as the data controller or equivalent responsible entity for personal information processed through this website and our business communications.
If RMD Exim operates as a trading name, division, or business name of another legal entity, the legal entity identified above is the relevant entity for purposes of this Privacy Policy.
We collect only information that is reasonably necessary for our business, communication, website operation, compliance, and legitimate business purposes.
Depending on how you interact with us, we may collect the following categories of information:
This may include:
When you contact us or submit an enquiry, we may collect:
We may retain information contained in communications between you and RMD Exim, including communications by:
When you visit our website, certain technical information may be collected automatically, depending on the technologies used on the website. This may include:
We use such information primarily to operate, secure, maintain, and improve our website and services.
We may collect personal information:
Where personal information is obtained from a source other than the individual concerned, we will handle such information in accordance with applicable legal requirements.
We may use personal information for the following purposes:
We will not use personal information for purposes that are incompatible with the purpose for which it was collected unless permitted or required by applicable law or otherwise lawfully authorised.
Where GDPR or another similar legal framework applies, we process personal information on one or more of the following legal bases, depending on the circumstances:
Where processing is necessary to respond to an enquiry, prepare a quotation, negotiate or perform a business transaction, or take steps requested by you before entering into a contract.
Where processing is necessary for legitimate business interests, such as managing business relationships, responding to professional enquiries, maintaining website security, preventing misuse, or improving our services, provided that such interests are not overridden by applicable privacy rights.
Where processing is necessary to comply with an applicable legal, tax, accounting, regulatory, or governmental obligation.
Where applicable law requires consent, we will request consent before processing the relevant personal information for that purpose.
Where processing is based on consent, you may withdraw your consent at any time, subject to applicable law. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
We do not sell or rent personal information to third parties for their independent marketing purposes.
We may disclose or make personal information available to third parties where reasonably necessary for legitimate business, contractual, legal, or operational purposes.
Depending on the circumstances, these may include:
Where applicable law distinguishes between a third-party recipient and a service provider or processor, we will apply the appropriate legal and contractual arrangements.
We do not disclose personal information merely because it is commercially convenient to do so.
RMD Exim is based in India and may work with customers, suppliers, service providers, and business partners located in different countries.
As a result, personal information may in some circumstances be accessed, processed, stored, or transferred outside the country in which it was originally collected.
Where applicable law imposes requirements for international or cross-border transfers of personal information, we will use appropriate lawful mechanisms and safeguards required by that law.
Such safeguards may include contractual protections, recognised transfer mechanisms, adequacy decisions where applicable, consent where legally required, or another lawful transfer mechanism.
If you require information regarding a particular international transfer or applicable safeguard, you may contact us using the details provided in this Privacy Policy.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
The actual retention period may vary depending on the type of information, the nature of the business relationship, applicable legal requirements, and legitimate business needs.
When personal information is no longer required, we will take reasonable steps to delete, anonymise, or securely dispose of it, subject to applicable legal and regulatory requirements.
We take reasonable technical, administrative, and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.
These measures may include appropriate access controls, secure communications, administrative safeguards, system protections, and other security measures appropriate to the nature of the information and the risks involved.
However, no website, electronic transmission, storage system, or internet communication can be guaranteed to be completely secure.
Accordingly, while we take reasonable precautions to protect personal information, we cannot guarantee absolute security.
Our website may use cookies and similar technologies to support website functionality, security, performance, and user experience.
Depending on the technologies implemented on our website, cookies may be used for purposes such as:
Some cookies may be necessary for the operation of the website, while others may be optional.
Where applicable law requires consent for non-essential cookies or similar technologies, we will seek the required consent before using them.
You may also be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
Where third-party analytics or similar technologies are used, the relevant third party may process technical or usage information in accordance with its own privacy documentation and applicable contractual or legal requirements.
Our website may contain links to external websites, social media platforms, or third-party services.
These third parties operate independently from RMD Exim and may have their own privacy policies and terms.
We are not responsible for the privacy practices, security, content, or policies of third-party websites that we do not control.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
Depending on your location and the applicable law, you may have certain rights concerning your personal information.
These may include the right to:
These rights are subject to applicable legal conditions and exceptions. They may not apply in every situation.
For example, we may be required or permitted by law to retain certain information even where deletion has been requested.
To exercise an applicable privacy right or to ask a question regarding the processing of your personal information, contact us at:
Email: export@rmdexim.com
Subject: Privacy Enquiry / Data Subject Request
Please provide sufficient information for us to understand and verify your request.
Where permitted or required by applicable law, we may need to verify your identity before completing a request.
We will handle legitimate requests within the time period required by applicable law.
If we cannot comply with a request, we will explain the applicable reason where legally permitted.
If you have concerns about how we process your personal information, we encourage you to contact us first so that we can investigate and address the matter.
Where applicable law provides you with a right to lodge a complaint, you may also contact the relevant data protection or supervisory authority in your country or jurisdiction.
For individuals in the European Economic Area, this may include the data protection supervisory authority in the country where you live, work, or where you believe a violation has occurred.
Our website and business services are intended primarily for businesses and business professionals.
We do not knowingly seek to collect personal information from children for independent commercial purposes.
If you believe that a child has provided personal information to us without appropriate legal authorisation, please contact us so that we can review the matter and take appropriate action.
Where applicable law imposes specific requirements concerning children’s personal information, we will comply with those requirements.
Our website is not intended to collect sensitive or special-category personal information unless it is necessary and lawfully permitted for a specific business or legal purpose.
Please do not submit sensitive personal information through ordinary website enquiry forms unless it is specifically requested and necessary.
If sensitive or special-category information is received unintentionally, we will handle it in accordance with applicable law.
RMD Exim does not ordinarily use personal information collected through this website to make decisions based solely on automated processing that produce legal or similarly significant effects on individuals.
If this changes and applicable law requires additional information or safeguards concerning automated decision-making or profiling, we will provide the required information.
Because RMD Exim operates primarily in the international B2B export environment, many communications received through our website relate to companies and professional activities.
Where you provide business contact information, we may use that information to respond to your enquiry, communicate regarding requested products or services, manage a business relationship, or perform other legitimate business activities permitted by applicable law.
Where applicable law requires consent for particular forms of electronic marketing or communication, we will obtain and manage that consent as required.
You may contact us at any time regarding unwanted communications.
We may update this Privacy Policy from time to time to reflect changes in:
When we make material changes, we may update the effective date displayed at the beginning of this Privacy Policy and, where appropriate, provide additional notice.
We encourage you to review this page periodically for the latest information.
If you have questions about this Privacy Policy, our handling of personal information, or your privacy rights, please contact us:
RMD Exim
Legal Entity: Raj International
Business / Registered Address:
36 Strand Road, Kolkata - 700001 (West Bengal) INDIA
Email: export@rmdexim.com
Telephone: +91 93301 07990
Subject: Privacy Enquiry
We will make reasonable efforts to respond to legitimate privacy enquiries and requests in accordance with applicable law.
Last Updated: 1 July 2026
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